Frequently asked questions
My current availability for 1-1 appointments: Monday, Tuesday, Thursday, Friday (9am to 1pm - GMT).
If these days/times do not work for you, I also offer email coaching sessions as part of my regular consulting programme. You still get my undivided attention and guidance - but you don't have to be physically present for the session. Read on to find out more...
Email consultations are a great way to access individualised support. You can use them for a personal review of your wellbeing services, and for guidance on any aspect of your practice.
You simply book a session as you would do usually. Prior to this date, you sit down, organise all your thoughts, questions, and anything else you want to include, and then send it across to me prior to our session. On the day of our email session, I set a timer, give my undivided attention to your email, an use our time to write a reply. This may include any thoughts, ideas, answers, and anything else which you have asked about in your email to me.
I find that email sessions work well because they are more structured than a regular conversation, and they allow you to write down all the things that you want to ask beforehand, which can be helpful with clarity. You can also work them into your own schedule much more easily than an in-person session. Plus, I find that some people just prefer to communicate through email - it can bring a higher level of clarity as you process your thoughts into written words.
Email support can also work very well for highly empathic people who might be struggling with their own energy levels, and people who are experiencing chronic exhaustive conditions.
Please note that there is a recommended commitment of at least 3 sessions for my subscription programmes, as you are unlikely to make any real progress in a time period which is shorter than this.
I have deliberately priced my programmes at an ethical level, so that they remain accessible for the time needed to create changes. So, with this in mind, I recommend persevering where you can. If you feel that you are struggling, you are welcome to message me directly to discuss how I may be able to help.
However, you can cancel your subscription at any time by going into your account, and cancelling it directly from there. Your billing will stop at the end of your current cycle, and you will no longer have access to your subscription.
Don't worry about cancelling - I fully appreciate that people move on, and I simply wish you all the best for the future.
Please note that there are no partial refunds available for cancelling in the middle of a billing cycle. So keep this in mind, particularly when taking out an annual subscription.
If you wish to change your subscription type, then you will need to cancel your current plan, then re-subscribe to the new one. Your current plan will stop at the end of your billing cycle.
So, if you are going to change your plan, then I recommend doing this just before your renewal date, so that you are not paying for any crossover time.
Please go to 'My Resources' from the top menu bar when you are logged in, and then click on your subscription to go straight to your own specific resources access page.
Each of the folders has it's own access page - just click the folder to get to the individual resources.
If you need to contact me, please send me an email through the regular contact page.
I usually check my emails once each weekday, so please keep this in mind when you are waiting for a reply.